When do I get my deposit back?

We aim to return your deposit as soon as possible (within 10 days is the working time frame). This can sometimes be longer if we need to arrange works with contractors such as cleaning or rectifying any damages. To ensure your deposit is returned quickly, please ensure the property is returned in a suitable condition as explained in the check out instructions document.

Once we process your deposit return, for deposits registered with the Tenancy Deposit Scheme (TDS), the funds will be made avilable in your account within 24 horus. If your deposit is held by the Deposit Protection Service (DPS) they typically can take up to 5 working days to have the funds available in your account.