Landlords: Getting to know you and your property

This article sets out to explain the letting process, and what you can expect from our initial appointment right through to property management.

Get in touch

In order to cater our services to you, we need to first understand your situation - all landlords have different backgrounds and situations so we look to cater everyone individually. We'll need to know a few details so it's a good idea to have the following to hand:

  • the landlord's contact details
  • is the landlord letting their own home, or a buy-to-let investment property?
  • is the landlord a first-time landlord?
  • does the landlord live overseas, or have they appointed someone as having power of attorney?
  • is the property jointly owned?
  • does the landlord have any restrictions on the type of tenants they are looking for?

On our appointment, it would be useful if the owners of the property were present so we can provide details first hand though we understand sometimes this is not always possible.

If the landlord is overseas, we'll need an NI number, or else we can provide the relevant forms on our appointment to complete if needed. 

In addition to the landlord's details, we'll also need some information about the property so we're prepared to have everything we need:

  • the property address
  • property type such as flat, terraced semi detached etc.
  • size e.g number of bedrooms and bathrooms
  • ideas on furnished or unfurnished
  • whether the property is currently occupied
  • availability

The property visit

Our appointment together is a great time to get to understand you and your property but also for you to get to understand a little bit more about us and how we operate. The things we'll need to know are:

  • what viewing arrangements can we make? Would times be restrictive in any way?
  • can a 'to rent' board be fitted and if so is the location prominent?
  • is there an accessible garden, out buildings or garages?
  • is the condition of the property in terms of decoration appealing or outdated?
  • what furniture or white goods are included?
  • the type of heating the property has and when was it last serviced?
  • the location and types of meters fitted
  • the location of all smoke alarms
  • is there a working chimney and when was it last swept?
  • are there any specific warranties in place for appliances?
  • do the appliances come with manuals?
  • are there any rights of way access needed for driveways?
  • will anything in the property be altered before the property is to be marketed?

If the property is part of a leasehold such as a block of flats, we'll also need to know:

  • name and contact details of the management company or freeholder
  • sight of a copy of the head lease or any freehold covenants - as the tenant will be bound to comply with some of the requirements of the head lease they should be given a copy
  • location of any storage and waste arrangements
  • parking areas and any restrictions
  • location of access meters, cupboards and codes for communal door access or fob details.

Assessing the rental value

While we may have an idea of value of the property at this stage, it isn't really until we get into the property and see for ourselves that we'll be able to look at potential rent for you. We'll be considering a number of factors to determine what type of tenant would be interested in the property, the level of demand we think it's going to attract and therefore how long the property is likely to be on the market for before it's occupied. Factors to consider in this amount are:

  • is there a demand for the type of property and who would it appeal to?
  • is there a glut of similar properties on the market?
  • how does the property compare to others on the market?
  • how long did similar properties take to rent out?

What you'll need

It would be useful if the following could be provided:

  1. Passport or drivers licence of the landlord
  2. Any current certificates (we can always make arrangements to have them carried out if you're missing them):
    1. Gas Safety Certificate
    2. EPC (Energy Performance Certificate)
    3. Electrical Safety Certificate
    4. Legionnaires disease report
  3. Head lease if part of a freehold
  4. Copies of any appliance manuals